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Customer Service Video Based CPD Certified Online Course
Customer Service Online Course CPD Approved Course DescriptionCustomer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.But how is this done?How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service?This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.DEMO VIDEOCOURSE OUTLINEModule 1:About the CourseModule 2:What is Customer ServiceModule 3:The Goals of Great Customer ServiceModule 4:Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer ComplaintsDuration: 75 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).Recommended System Requirements Browser: Up to date web browser Video: Up to date video drivers Memory: 1Gb+ RAM Download Speed: Broadband (3Mb+) What is the structure of the course?The course is broken down into bite-sized modules. You're free to spend as much or as little time as you feel necessary on each section, simply log in and out of the course at your convenience. Where / when can I study the course?You can study the course any time you like. Simply log in and out of the web-based course as often as you require. The course is compatible with all computers and most tablet devices etc. so you can even study while on the move! As long as you have access to the internet, you should be able to study anywhere that's convenient. Is there a test at the end of the course?Once you have completed all the modules there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing. What if I don't pass the test?If you don’t pass the test first time then you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.Certificate of Completion: Upon completion of your training course, you will receive a CPD Certified Certificate of Completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment. When will I receive my certificate?Once you have completed your test you can log in to your account and download/print your certificate any time you need it. Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases
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Home Service (Folk) The Home Service 1984 UK vinyl LP SAW3
HOME SERVICE The Home Service (1984 UK 9-track LP complete with the lyric inner. The picture sleeve & vinyl remain in Excellent condition SAW3) Dont Let Em Grind You DownOne More DayNever Gonna Be A Cowboy NowPeat Bog SoldiersChaconneThe Old Mans SongDoin The Best I CanShe Moves Among MenWalk My Way
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Home Reading Service : A Novel
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Hierarchies at Home : Domestic Service in Cuba from Abolition to Revolution
Hierarchies at Home traces the experiences of Cuban domestic workers from the abolition of slavery through the 1959 revolution.Domestic service – childcare, cleaning, chauffeuring for private homes – was both ubiquitous and ignored as formal labor in Cuba, a phenomenon made possible because of who supposedly performed it.In Cuban imagery, domestic workers were almost always black women and their supposed prevalence in domestic service perpetuated the myth of racial harmony.African-descended domestic workers were 'like one of the family', just as enslaved Cubans had supposedly been part of the families who owned them before slavery's abolition.This fascinating work challenges this myth, revealing how domestic workers consistently rejected their invisibility throughout the twentieth century.By following a group marginalized by racialized and gendered assumptions, Anasa Hicks destabilizes traditional analyses on Cuban history, instead offering a continuous narrative that connects pre- and post-revolutionary Cuba.
Price: 25.99 £ | Shipping*: 3.99 £
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How does a home delivery service work?
A home delivery service works by allowing customers to place orders for products online or over the phone. The service provider then processes the order, picks the items from their inventory, and packages them for delivery. A delivery person then transports the items to the customer's specified address within a designated time frame. Customers can track the status of their delivery and receive their items conveniently at their doorstep.
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Does the ADAC bicycle service also offer a home service?
Yes, the ADAC bicycle service does offer a home service. If you are a member of the ADAC, you can request assistance for your bicycle at your home or any other location. The service includes repairs, flat tire assistance, and other minor mechanical issues. This home service is a convenient option for members who need help with their bicycles but are unable to bring them to a repair shop.
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What would be better: nursing home, hospital, or home care service?
The best option would depend on the individual's specific needs and preferences. Nursing homes provide round-the-clock care and support for those who require constant supervision and medical attention. Hospitals are ideal for acute medical conditions that require specialized treatment and monitoring. Home care services offer the advantage of allowing individuals to receive care in the comfort of their own home, promoting independence and familiarity. Ultimately, the best choice would be the one that meets the individual's medical needs, personal preferences, and level of support required.
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Are military police allowed to have their service weapon at home?
Military police are typically allowed to have their service weapon at home, as they are required to be prepared for duty at all times. However, there are strict regulations and guidelines in place regarding the storage and handling of these weapons to ensure safety and prevent unauthorized use. Military police are expected to follow these protocols to maintain the security of their service weapon.
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The North of England Home Service
'Extraordinary, funny, tender, poetic . . . The story that emerges is Britain's.' Times Literary SupplementWith a new introduction by George Shaw In a forensic dissection of Britain's souring landscape Gordon Burn tells the tale of Ray Cruddas, a light entertainer effecting a semi-dignified retreat from a fading career, who returns to the unnamed northern town of his youth.
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At Your Service
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At Her Service
‘A wonderfully hopeful, queer, LA love story’ Anita Kelly, author of Something Wild & Wonderful ‘Highly relatable, laugh-out-loud funny, and full of hot-bartender sapphic swoon’ Alison Cochrun, author of The Charm Offensive Max Van Doren has a wish list, and a great career and a girlfriend are at the top.But despite being pretty good at her job, she has no idea how to move up the ladder of Hollywood agenting. And when it comes to her love life, well, she’s stuck in perpetual lust for an adorably perfect bartender named Sadie.Her goals are clear, she just needs the self-confidence to go for them. So when Max’s roommate Chelsey – an irritatingly gorgeous and self-assured influencer in plus-size and queer spaces – offers to sponsor her for a new self-actualization app, Max knows this is the opportunity she’s been waiting for.Soon Max is scoring big everywhere and she dares to hope her wish list might come true.As her influence takes off, is it possible her Hollywood romance might also be closer than she thinks? Praise for Amy Spalding ‘Pure romance magic’ Christina Lauren, New York Times bestselling author of The Unhoneymooners ‘Joyful… thoughtful and real’ Jasmine Guillory, New York Times bestselling author ‘Funny, sexy and super queer’ Cameron Esposito ‘Cute and heartfelt, a charming romantic comedy’ Erica Ridley ‘Sucks you in, makes you swoon and leaves you utterly satisfied and wanting more… wonderfully relatable’ Kate Spencer ‘Anyone with a serious celebrity crush will be able to relate’ Celia Laskey ‘A fiercely funny, super sexy story about believing in your dreams, finding your chosen family and letting yourself be loved’ Kerry Winfrey ‘A heartening, dishy, celebratory novel that features true-to-life queer characters’ Camille Perri
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Service : One Day in a Restaurant, Over 150 Recipes to Cook at Home
"A considered use of fresh, bright flavours and produce is a constant delight throughout this lovely book.It is a beauty, and reflects Anna’s soul in each dish." – Jeremy Lee "A peek behind the doors of a vibrant restaurant kitchen - its highs and lows - and a glorious collection of recipes.Anna Hedworth is brilliant with flavour." – Diana Henry In Service, chef Anna Hedworth takes the reader through a day in her restaurant, the soothing rhythms of prep and mealtimes, and the ups and downs of service.It’s an all-day operation, from breakfast through to dinner and post service, and the recipes reflect those times of day and the menus Anna creates for her restaurants. Recipes are characterised by their simplicity and seasonality, including Spiced Pancakes with Poached Rhubarb & Raspberry for breakfast, BBQ Bavette & Courgettes with Sriracha Aioli for lunch, Braised Squid in Red wine with Fennel & Samphire for Dinner, Blood Orange, Cardamom & Olive Oil Cake for dessert and an array of drinks and seasonal preserves – this is an inspirational collection of stunning dishes. In the best traditions of chefs like Alice Waters, Stephanie Alexander, and Judy Rodgers, Anna’s passion for food, ingredients and the place she calls home shine through in her writing.Based in the northeast of England, Anna’s restaurants, and her food, are thoughtful, unique and compelling.As well as celebrating the joys and challenges of restaurant life, Service perfectly captures a key moment in modern British cooking and eating.
Price: 30.00 £ | Shipping*: 0.00 £
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How can I find a home care service?
You can find a home care service by conducting an online search for agencies in your area. You can also ask for recommendations from friends, family, or healthcare professionals. Once you have a list of potential agencies, you can research their credentials, read reviews, and contact them to inquire about their services and pricing. It's important to choose a reputable and licensed agency that meets your specific needs and requirements.
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Which parcel service picks up packages from home?
There are several parcel services that offer home pickup, including UPS, FedEx, and USPS. These services typically require scheduling a pickup online or over the phone, and may have specific requirements or fees associated with home pickup. Customers should check with their preferred parcel service for specific details on home pickup options.
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Why does the mother reject the home care service?
The mother rejects the home care service because she feels guilty about not being able to take care of her son herself. She wants to be the one to care for him and feels that bringing in outside help would be a sign of her failure as a mother. Additionally, she may feel that having a stranger come into their home would disrupt the family dynamic and invade their privacy. Ultimately, her decision is driven by her desire to maintain control over her son's care and protect their family's intimacy.
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Is a home visit from the employer service normal?
A home visit from an employer is not a common practice in many industries. In some cases, it may be necessary for specific job roles or situations, such as remote work arrangements or certain healthcare positions. However, in general, most employers conduct interviews and meetings in a professional setting such as an office or virtual platform. If an employer requests a home visit, it is important to clarify the purpose and ensure that it aligns with standard practices and protocols.
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